Remote IT Support

Download the Internet Assist remote support app to get instant help from our UK-based engineers. Secure, on-demand and no installation hassle.

IT services

• Managed IT Support — Your outsourced IT department in Essex — proactive support and monitoring to keep your systems running, from weekday cover up to 24/7/365.
• Cloud & Microsoft 365 — Cloud desktops, private cloud and hybrid hosting in our UK Tier 2 data centre — all managed for one simple monthly cost.
• Cyber Security — Protect your digital assets, networks, and data with cybersecurity services tailored to your business. From Cyber Essentials certification to firewalls, email security, endpoint protection, and security reviews — we help you navigate the evolving threat landscape with confidence.
• Backup & Recovery — Our robust, fully managed Backup and Recovery System — powered by Hornetsecurity — protects your critical data across Microsoft 365, physical servers and more. Automated, encrypted backups with flexible retention and granular restore options, so your data stays secure, accessible and recoverable.
• Business Communications — Replace ISDN, analogue lines and clunky on-prem PBXs with cloud VoIP, 3CX or Microsoft Teams calling. Crystal clear UK calls, mobile apps, call recording and lower monthly costs.
• Infrastructure Setup & Maintenance — At Internet Assist, we provide robust and secure IT infrastructure solutions designed to support your business's operations and growth. From on-premise servers and networking equipment to cloud-based environments and virtualisation, we design, implement, and manage the systems that keep your organisation running smoothly.
• Bespoke Software Development — We deliver powerful, custom-built software that solves real business challenges — from bespoke applications and web portals to mobile apps and API integrations. Focused on usability, scalability and security, with measurable results.
• Web Design & App Development — From custom web design to bespoke web apps and native iOS/Android mobile apps, we create digital products that look great, work beautifully and help your business grow.

Areas we cover

• IT support in Maldon
• IT support in Chelmsford
• IT support in Witham
• IT support in Braintree
• IT support in Burnham-on-Crouch
• IT support in South Woodham Ferrers
• IT support in Tiptree
• IT support in Colchester
• IT support in Billericay
• IT support in Basildon
• IT support in Southend-on-Sea
• IT support in Wickford
• IT support in Tollesbury
• IT support in Dengie
• IT support in Great Dunmow
• IT support in Sudbury
• IT support in London
• IT support in Upminster
• IT support in Hornchurch
• IT support in Romford
• IT support in Brentwood
• IT support in Shenfield

About Internet Assist

Internet Assist is an IT services company based in Maldon, Essex, providing managed IT support, cloud services, cyber security, backup and disaster recovery, business phone systems (VoIP), IT infrastructure, software development and web design to businesses across Essex, London and the UK since 1996.

• Founded: 1996 (30+ years in business)
• Clients supported: 500+
• Accreditations: Microsoft Partner, Cyber Essentials Plus, ISO 9001
• On-site response: < 1hr; monitoring: 24/7
• Address: Network House, Station Road, Maldon, Essex CM9 4LQ
• Phone: 01621 840014
• Email: enquiries@ia.uk
• Opening hours: Monday–Friday, 08:30–17:30
• Free 30-minute IT assessment: book online